Women account for more than half of all customers who take vehicles to repair shops. Many women have had bad experiences when it comes to car repair and maintenance. It can be very trying, especially considering that a vehicle is most likely your second most expensive investment. Let me give you some advice that will put you in the “repair driver's seat”. (Guys, you might find this interesting as well!)
Do a little homework. Start shopping for a repair shop before you need one. You will make better decisions if you are not rushed. Ask friends or family if they have a shop that they recommend. Look for a neat, well organized facility with vehicles comparable to your own in the parking lot, and modern equipment in the service bays. Some shops even specialize in a particular type of vehicle.
Once you find the right facility… Start off with a minor repair or maintenance procedure. Get to know the staff to see if you feel comfortable with them and the way they treat you. See if procedures are explained in a manner that helps you understand the repair need. Do not rush the service advisor or technician to make an on-the-spot diagnosis. Diagnosing the complicated systems on a vehicle takes time and should not be rushed. Instead, ask to be called and informed of the problem found, the remedy, and cost before the repair begins. Usually you should expect a computer diagnostics fee to be charged to provide you with an accurate diagnosis of the problem. It really depends on the problem, so ask your service advisor if one will be required.
There are bad apples out there, but the good news is that there are also very honest shops that provide quality services at a fair price. A good repair facility can be your best friend to keep you reliable and on the road.
If you are looking for a clean, modern shop that deals with customers honestly and fairly, I suggest you visit Auto Doctor in Mansfield at 1581 Hwy 157N. You can also call 682-518-9700 if you would like to ask any questions or schedule an appointment. Auto Doctor's ASE Certified Technicians will take care of you, because I, as a female, insist on it.
